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Frequently Asked Questions

Get answers to frequently asked questions or contact us for more specific information.

Communications products FAQ and glossary

Do you sell traffic lights and parts?
Do you sell traffic signs?
Do you sell servers?
Do you sell flagging and barriers?
Do you sell traffic head lens', signal heads and cabinets?
Do you offer training?
Do you do installation?
In a nutshell, what do you do?
I have a unit that requires repair. How do I get Return Material Authorization (RMA)?
Do you have demonstration units for loan to test with our equipment?

Q. Do you sell traffic lights and parts?
A. Yes. You can get the entire line of Dialight products.

Q. Do you sell traffic signs?
A. Yes. You can choose from a variety of electronic, LED, fiber optic and variable message signs.

Q. Do you sell servers?
A. Yes. There are many configurations and our product lines are always expanding. Generally servers have software pre-loaded by the manufacturer.

Q. Do you sell flagging and barriers?
A. No. If you are located in the Pacific Northwest we'd be happy to make recommendations based on your needs.

Q. Do you sell traffic head lens', signal heads and cabinets?
A. Yes. A wide selection are in stock. Contact us with the manufacturer and model number and part number, if you have it.

Q. Do you offer training?
A. Yes, we are Siemens ITS and MDS certified.

Q. Do you do installation?
A. We do minor installation and assembly in our facility. We are not a contractor and do not install equipment, provide field service, field trouble shooting or field installation. If you are in the Pacific Northwest we can recommend providers to you.

Q. In a nutshell, what do you do?
A. We are Certified Industrial Partners for Siemens ITS and Microwave Data Systems providing sales, service, support and training for Advanced Transportation Management Systems and Industrial Data Communications Networks.

Q. I have a unit that requires repair. How do I get Return Material Authorization (RMA)?
A. Call our office for help over the phone or get print a Return Material Authorization (RMA).

Q. Do you have demonstration units for loan to test with our equipment?
A. Yes, use our online demonstration request form to arrange a product demonstration. This will help us determine the basics of your application and the correct product(s) to provide the solution you're looking for.

Learn more about communication and networking products, transportation products, arrange a product demonstration or contact us.

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Western Systems
909 SE Everett Mall Way, Suite A120
Everett, WA 98208
Phone: 425-438-1133
Fax: 425-438-1585

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